Frequently Asked Questions

Everything you need to know about shopping with The Pod Company.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 10-15 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

Yes, The Pod Company is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our seasonal collections.

Can I track my order in real-time?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.